Privacy Policy

    Last updated: May 2, 2025

    1. Introduction

    BetterPave ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

    2. Collection of Your Information

    We may collect information about you in various ways. The information we may collect includes:

    2.1 Personal Data

    Personally identifiable information, such as your name, email address, telephone number, and address, that you voluntarily give to us when you register or when you choose to participate in various activities related to our website.

    2.2 Derivative Data

    Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

    2.3 Financial Data

    Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase our services. We store only very limited, if any, financial information that we collect.

    2.4 Third-Party Data

    Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant permission to access this information.

    3. Use of Your Information

    Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

    • Create and manage your account
    • Process your transactions
    • Send you a quote for our services
    • Email you regarding your account or order
    • Fulfill and manage purchases, orders, payments, and other transactions related to the website
    • Send you technical notices, updates, security alerts, and support and administrative messages
    • Respond to your comments, questions, and requests
    • Monitor and analyze trends, usage, and activities in connection with our website
    • Improve the website or any of our products or services

    4. Disclosure of Your Information

    We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

    4.1 By Law or to Protect Rights

    If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

    4.2 Third-Party Service Providers

    We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

    4.3 Marketing Communications

    With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

    4.4 Business Transfers

    If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

    5. Security of Your Information

    We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

    6. Your Rights Under the Protection of Personal Information Act (POPIA)

    The Protection of Personal Information Act (POPIA) in South Africa gives you certain rights in relation to your personal information. You have the right to:

    • Request access to your personal information
    • Request correction of your personal information
    • Request deletion of your personal information
    • Object to processing of your personal information
    • Request restriction of processing your personal information
    • Request transfer of your personal information
    • Withdraw consent

    7. Contact Us

    If you have questions or comments about this Privacy Policy, please contact us at:

    BetterPave
    Plot 59 R511, Doornrandjies
    South Africa
    Phone: +27 12 000 8646
    Email: info@betterpave.com